FAQ's

1. Can I use a Giffgaff SIM in Pakistan?

Yes, Giffgaff SIMs can be used in Pakistan for receiving calls and SMS. However, roaming charges will apply for outgoing calls, texts, and data usage. Ensure your account has sufficient credit or an active plan for roaming.

2. How can I activate my Giffgaff SIM?

You can activate your Giffgaff SIM by visiting giffgaff.com/activate and entering the activation code on the SIM packaging. Make sure to choose a Goodybag or add credit to complete the process.

3. Can I recharge my Giffgaff SIM from Pakistan?

Yes, you can top up your Giffgaff SIM online via the Giffgaff website or app using a credit/debit card or PayPal. Alternatively, you can ask someone in the UK to recharge it for you.

4. Can I transfer my existing UK number to Giffgaff?

Yes, you can transfer your number to Giffgaff by providing your PAC (Porting Authorisation Code) from your current UK provider. This process can only be done while the SIM is active and within the UK.

5. Does Giffgaff offer international roaming in Pakistan?

Yes, Giffgaff supports international roaming in Pakistan. However, you’ll need to ensure your account has credit as Goodybags do not cover roaming outside of the EU.

6. How do I check my Giffgaff balance while in Pakistan?

You can check your Giffgaff balance by:\n

  • Dialing *100# from your Giffgaff SIM.
  • Logging into your Giffgaff account online or through the Giffgaff app.

7. Is Giffgaff a prepaid or postpaid network?

Giffgaff operates on a prepaid system. You can purchase Goodybags (bundles) or use pay-as-you-go credit for calls, texts, and data.

8. Will my Giffgaff SIM work in a dual-SIM phone?

Yes, Giffgaff SIMs work in dual-SIM phones as long as the phone is unlocked and supports UK network bands.

9. Can I use Giffgaff for data roaming in Pakistan?

Yes, but data roaming rates are higher outside the EU. It is recommended to check Giffgaff\u2019s roaming charges before using data services in Pakistan.

10. How can I contact Giffgaff customer support from Pakistan?

Giffgaff does not offer a direct call center. However, you can reach their online community or submit a request via the Giffgaff website for assistance.